Maalyavaan our respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website or place an order, we may collect:
- Full name
- Mobile number
- Email address
- Billing and shipping address
- Order and transaction details
- Product and purchase information
- Information you provide when contacting customer support
Payment information may be processed securely through our third-party payment providers. We do not intentionally store your complete card, banking or other sensitive payment credentials on our own servers.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm and track your orders
- Provide customer support
- Process returns, exchanges and refunds where applicable
- Send important order-related communications
- Improve our website, products and services
- Prevent fraudulent or unauthorized transactions
- Comply with applicable laws and regulations
3. Marketing Communications
If you have provided consent, we may send you promotional offers, product updates and marketing communications. You may opt out of promotional communications at any time.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and provide a better shopping experience.
5. Sharing of Information
We may share necessary information with trusted service providers such as:
- Delivery and logistics partners
- Payment service providers
- Website and technology service providers
- Customer support service providers
We only share information where reasonably necessary to provide our services, operate our business or comply with legal obligations.
6. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, resolving disputes, maintaining business records and complying with legal requirements.
8. Children’s Privacy
Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children for commercial purposes.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction or deletion of certain information.
10. Contact Us
For privacy-related questions or requests, contact us:
Email: maalyavaan@gmail.com
Email: info@maalyavaan.com
Phone: +91 9250732919