Welcome to Maalyavaan. By accessing or using our website and purchasing our products, you agree to comply with these Terms & Conditions.
1. About Our Products
Maalyavaan offers cosmetic and skincare products. Product images, colours and packaging shown on the website may vary slightly from the actual product due to screen settings, photography and packaging updates.
2. Product Information
We make reasonable efforts to ensure that product descriptions, ingredients, prices, benefits and other information displayed on our website are accurate. However, packaging and product information may be updated from time to time.
Customers should always read the product packaging, ingredient list, directions and warnings before use.
3. Orders
An order placed through our website is subject to acceptance and availability.
We reserve the right to cancel or decline an order in circumstances including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Other legitimate business or legal reasons
If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund process.
4. Pricing
All product prices displayed on the website are subject to change without prior notice. Applicable taxes, shipping charges or other charges, if any, will be displayed during checkout.
5. Payment
Customers must provide accurate payment and billing information. Orders are processed only after successful payment confirmation, unless Cash on Delivery is specifically available for the order.
6. Shipping
Delivery timelines may vary depending on the customer’s location, courier availability, weather, holidays and other circumstances.
Please refer to our Shipping & Delivery Policy for detailed information.
7. Damaged Products
If a product is received damaged, customers must contact Maalyavaan Customer Support within the specified period mentioned in our Return & Refund Policy.
An unboxing video may be required to verify damage or missing items.
8. Returns, Refunds and Exchanges
Returns, refunds and exchanges are subject to our applicable Return & Refund and Exchange Policies.
9. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access
- Interfere with website functionality
- Copy or misuse website content
- Submit false or misleading information
10. Intellectual Property
All website content, including logos, product images, graphics, text, designs and branding, belongs to Maalyavaan or its respective owners and may not be reproduced without permission.
11. Limitation
We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural disasters, technical failures or other unforeseen circumstances.
12. Changes to Terms
Maalyavaan may update these Terms & Conditions from time to time. Updated terms will be posted on this page.
13. Contact
For questions regarding these Terms:
Email: maalyavaan@gmail.com
Email: info@maalyavaan.com
Phone: +91 9250732919